Our first productOpening soon
Gentle Handover
A Humanful service
Your words, in the right hands, at the right time.
Gentle Handover keeps your letters, passwords and plans safe, and hands each one to the people you chose when the time comes.
Who it is for
For anyone others would miss
If something happened to you tomorrow, would your family know what to do? Gentle Handover is for anyone who has asked that question: parents, carers, people others depend on every day, and the people who will one day receive what they leave.
How it works
Five steps
You decide what goes to whom.
Write it down
Keep letters, passwords, plans and instructions in one safe place.
YouLetterRecordingPlanAccount instructionsGentle HandoverStored encryptedChoose the people
Decide who receives each item, and who can confirm your death.
You- My daughterLetterCan confirm
- My brotherAccount instructionsCan confirm
- My sisterPlan
Check in
From time to time Gentle Handover asks if you are all right. You choose how often, from every few days to once a year.
YouAre you all right?Yes, I am fineYou choose how oftenGentle HandoverMissed check-inNothing is releasedPeople confirm, then a wait
A missed check-in alone releases nothing. People you chose, or a person on our team who is signed in with a passkey, confirm a death. Then a wait of at least 48 hours follows, and one check-in from you during it stops everything.
YouOne check-in stops itStoppedGentle HandoverAt least 48 hoursA few cases work differently, such as emergency access while you are alive. Read about them on gentlehandover.comYour peopleDeath confirmedThe right things reach the right people
Each person receives only what you left for them, in a calm, private place of their own.
Gentle HandoverOnly what you left themYour people- My daughterLetter
- My brotherAccount instructions
- My sisterPlan
What keeps it safe
Safe by design
Stored encrypted
What you keep in your boxes, the text of your letters and plans, and your recordings are stored encrypted with AES-256-GCM, the encryption standard published by the US National Institute of Standards and Technology. Names and titles stay readable so the service can show them.
Passkeys
You can sign in with a passkey instead of a password: a sign-in key kept on your phone or computer that cannot be phished or reused on another site.
Your password guards the big changes
Pausing your check-ins, removing or suspending someone who confirms a death, and taking an item away from a person all ask for your account password.
A sealed audit trail
Sensitive actions are written to an audit trail that is checked every night: who did what, and when.
Gentle Handover keeps the keys, so your letters can reach your family even without your password.
Languages and devices
Where it works
In English
The whole service works in English.
On any screen
It works in the browser on a phone, a tablet or a computer.
Visit Gentle Handover
Plans, prices and every detail of how it works are on gentlehandover.com.